Local shipping (within Malaysia)
Primocon offers free shipping for all parcels delivery within Malaysia via PosLaju.
It normally takes 1-3 working days within Peninsular Malaysia (West Malaysia) & 3-5 working days to Sabah/Sarawak (East Malaysia).
Primocon will send out the parcel's tracking code (Order delivery status update) via email by our automated system. If you can't find the email in your inbox, kindly check from your email Junk/Spam folder instead. You may contact our customer service via whatsapp/email if there's any difficulties regarding to this issue.
*Primocon reserves the right to switch the local carrier company anytime without update/inform in this policy, but we will still update our customers the tracking code once the order is ready to ship.
Primocon do ship worldwide, except USA.
Currently, our website system only support shipping options to Singapore/Indonesia. the shipping rate will be calculated and display automatically when you checkout your order.
For other countries, please contact our Customer Service for shipping quote & our CS team will assist you on placing the order manually.
International Shipping Cost & ETA (estimation time arrival) of Parcel
We will proceed the order within 24 hours after payment is completed.
The shipping cost and time frame required for each country as below:
- RM 25, it takes about 3-5 working days to reach at your doorstep.
- RM 45, it takes about 5-7 working days to reach at your doorstep.
- RM 55, it takes about 6-12 working days
- RM 65, it takes about 2-5 working days
Please select your preferred shipping method accordingly when checkout.
- Other countries:
Please consult our customer service for the better accurate info. Quotation will be given based on your country.
Kindly take note that shipping cost quoted doesn't includes custom duties/taxes. Primocon do not bear any custom duties/taxes.
*ETA stated above might be delay sometimes due to some unexpected conditions or custom delay. Primocon doesn't take any responsibilities on this unexpected delays, kindly check with the carrier company for the detail info.
**Primocon reserves the right to edit/change the shipping rate/carrier company based on the latest offer of carrier company. To ensure the shipping fee is accurate on time, you may contact our customer service (firstname.lastname@example.org) for instant confirmation before payment made.